Privacy Policy

1. Introduction and Scope

This Privacy Policy explains how Clear Finance Horizon collects, uses, and protects your personal and financial information. It applies to all users of our financial services, website, and communication channels. By using our services, you agree to the practices described in this policy and consent to data handling procedures.

2. Information We Collect

We collect personal, financial, and technical data including name, contact details, identification documents, transaction history, and device information. This data helps us provide accurate financial services, process applications, and ensure secure transactions while improving user experience and maintaining compliance with legal and regulatory requirements.

3. How We Use Data

Your information is used to process financial services, verify identity, manage accounts, detect fraud, and improve service quality. We also use data for customer support, analytics, and legal compliance. All processing is done securely to ensure safe financial operations and personalized service delivery based on user needs.

4. Data Sharing Policy

We do not sell personal data. Information may be shared with trusted financial partners, service providers, or regulatory authorities when required. These parties follow strict confidentiality agreements to ensure secure handling of data while supporting financial transactions, compliance processes, and service delivery across platforms.

5. Cookies and Tracking

We use cookies and tracking tools to enhance website performance, analyze user behavior, and personalize financial services. These technologies help improve navigation, security, and service efficiency. Users can manage cookie preferences through browser settings while some essential cookies remain necessary for website functionality and security.

6. Data Security

We implement strong security measures including encryption, firewalls, secure servers, and access controls to protect your personal and financial information. Regular monitoring and system updates help prevent unauthorized access, data breaches, or misuse, ensuring a safe and secure financial environment for all users at all times.

7. Data Retention

We retain personal data only as long as necessary for financial, legal, and operational purposes. After completion of required services or compliance periods, data is securely deleted or anonymized. This ensures responsible data management while meeting regulatory obligations and protecting user privacy effectively throughout retention cycles.

8. User Rights

Users have rights to access, update, correct, or delete their personal information. You may also request data restriction or withdrawal of consent where applicable. We ensure transparent processes so users can manage their financial data securely while maintaining full control over personal information usage and access.

9. Third-Party Services

We may use third-party providers for payment processing, analytics, and service support. These partners are carefully selected and bound by strict confidentiality agreements. While they assist in service delivery, we ensure they follow proper security standards to protect your financial and personal information effectively.

10. Policy Updates

This Privacy Policy may be updated periodically to reflect changes in legal, regulatory, or operational requirements. Users will be notified of significant updates. Continued use of our financial services after changes indicates acceptance of the revised policy, ensuring transparency and compliance with updated data practices.